Terms of sale are valid for orders placed on-line and for orders placed by whatsapp viber telegram and other social channel.

WHO WE WORK FOR

Reserved only to the sector business operator.

MINIMAL ORDER AMOUNT

Minimum order is € 250,00

ORDER PROCEDURE

We sell throught e-commerce so you can prepare the order in the basket in base on quantities you need. To send the order is only necessary to complete all of your datas (company profile) and choose payment method.

After the order confirmation the system send an order confirmation via mail. When the order is ready we send the invoice and you can arrange the payment. Wait for the invoice before to arrange the payment because we have to add shipping cost and can also happen that some availability can change and the amount of the invoice can be less respect initial order.

The goods will be shipped after payment registred in accountancy. You will receive the email for shipping confirmation where you can also track the shipment.

SHIPPING METHODS

We ship the goods throught the best International partner like DPD , FedEx, UPS.

FOR EU (except Greece)

Shipping cost are FREE for orders over €600. For orders less €600 the system calculates the exact amount of shipping cost at the checkout. Over Europe shipping cost depends on the destination Country, we will give quotation before the order after your contact. For info please contact vendite@cbdistribution.com or write a message by whatsapp, viber, telegram, messanger, direct.

Delivery time is generally 5/7 working days from the departure of the goods.

EXTRA EU

Shipping cost depends on the destination Country, we will give quotation before the order after your contact. For info please contact vendite@cbdistribution.com or write a message by whatsapp, viber, telegram, messanger, direct.

Delivery time depends on zone of therminal, we can give all information after your contact by email to vendidte@cbdistribution.com

DELIVERY NOT DONE

We are not responsible for non-delivery due to causes attributable to the carrier. However in case of not delivery of the goods, you will be reimbursed for the full amount paid, no later than 30 days from the payment.

FAILURE TO DELIVER OR RECEIVE NON-CONFORMING GOODS

The customer is required to check the state of receipt of the goods and verify that the number of packages received corresponds exactly to the invoice. If at the time of delivery one packages is missing or the packages received are complete but not in good condition (damaged, wet cardboard), the customer must necessarily make a reservation of delivery (LET THE CARRIER APPEAR ON THE COUPON OR TERMINAL, "I ACCEPT THE GOODS WITH RESERVE OF INSPECTION ") as proof of partial or damaged delivery to be used later against the transport company in case of problems. Without reservation, it will not be possible to receive information or even a possible refund. Upon receipt, packages must be intact and perfectly sealed with cb distribution branded / personalized adhesive tape as proof of the official seal. Please therefore check that the cb distribution adhesive tape is the only one present on all sides of each carton, if not, make a delivery reservation. "GOODS ACCEPTED WITH SUBJECT TO CONTROL".

Once you have encountered any problem, please send a request for assistance to our sales representative via whatsapp or via email to vendite@cbdistribution.com indicating the reference invoice number, sending images of the goods received and the package label. All shipments are insured for the full amount so that in case of lost or damaged goods, a correct refund will be managed to the customer.

We are not responsible for non-deliveries due to causes attributable to the carrier. In any case, in the event of prepayment of the order and failure to deliver the goods relating to it, you will be reimbursed for the entire amount paid, no later than 30 days after payment.

RETURN GOODS

The customer can exercise the right of return no later than 10 days from receipt of the goods. He must promptly inform us via whatsapp or via email to vendite@cbdistribution.com indicating the reference invoice number and sending images of the damaged or faulty goods. The return can take place only after confirmation by the commercial cb distribution which will evaluate the possibility of return or not. The cost of transport for the return of faulty or damaged goods is completely charged to the customer and the return must necessarily be accompanied by a return document.

PAYMENT METHODS

CREDIT CARD

Credit card with follow Pay online.

ADVANCED BANK TRANSFER

You will find all details in the invoice.

Order will be shipped only if the sum charged in the invoice has been credited to our bank account.

PAYPAL

For payments with PayPal, you'll have an increase of 3,5% of the total of the invoice.

MANAGEMENT OF ORDERS AND RESERVATIONS

Orders sent by any way (website, whatsapp, telephone or social ) are binding for the customer in compliance with the operational management of cb distribution. The ordered goods must be collected in any case unless otherwise agreed between the customer and cb distribution. In case of failure to collect goods already invoiced to the customer, an invoice for management costs will be reported for failure to collect the order which must be paid by the customer no later than 10 days from receipt of the same. In case of non-payment cb distribution will interrupt the collaboration with the customer.

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