SHIPPING METHODS

We ship the goods throught the best International partner like DPD , FedEx, UPS.

FOR EU (except Greece)

Shipping cost are FREE for orders over €600. For orders less €600 the system calculates the exact amount of shipping cost at the checkout. Over Europe shipping cost depends on the destination Country, we will give quotation before the order after your contact. For info please contact vendite@cbdistribution.com or write a message by whatsapp, viber, telegram, messanger, direct.

Delivery time is generally 5/7 working days from the departure of the goods.

EXTRA EU

Shipping cost depends on the destination Country, we will give quotation before the order after your contact. For info please contact vendite@cbdistribution.com or write a message by whatsapp, viber, telegram, messanger, direct.

Delivery time depends on zone of therminal, we can give all information after your contact by email to vendidte@cbdistribution.com

DELIVERY NOT DONE

We are not responsible for non-delivery due to causes attributable to the carrier. However in case of not delivery of the goods, you will be reimbursed for the full amount paid, no later than 30 days from the payment.

FAILURE TO DELIVER OR RECEIVE NON-CONFORMING GOODS

The customer is required to check the state of receipt of the goods and verify that the number of packages received corresponds exactly to the invoice. If at the time of delivery one packages is missing or the packages received are complete but not in good condition (damaged, wet cardboard), the customer must necessarily make a reservation of delivery (LET THE CARRIER APPEAR ON THE COUPON OR TERMINAL, "I ACCEPT THE GOODS WITH RESERVE OF INSPECTION ") as proof of partial or damaged delivery to be used later against the transport company in case of problems. Without reservation, it will not be possible to receive information or even a possible refund. Upon receipt, packages must be intact and perfectly sealed with cb distribution branded / personalized adhesive tape as proof of the official seal. Please therefore check that the cb distribution adhesive tape is the only one present on all sides of each carton, if not, make a delivery reservation. "GOODS ACCEPTED WITH SUBJECT TO CONTROL".

Once you have encountered any problem, please send a request for assistance to our sales representative via whatsapp or via email to vendite@cbdistribution.com indicating the reference invoice number, sending images of the goods received and the package label. All shipments are insured for the full amount so that in case of lost or damaged goods, a correct refund will be managed to the customer.

We are not responsible for non-deliveries due to causes attributable to the carrier. In any case, in the event of prepayment of the order and failure to deliver the goods relating to it, you will be reimbursed for the entire amount paid, no later than 30 days after payment.

RETURN GOODS

The customer can exercise the right of return no later than 10 days from receipt of the goods. He must promptly inform us via whatsapp or via email to vendite@cbdistribution.com indicating the reference invoice number and sending images of the damaged or faulty goods. The return can take place only after confirmation by the commercial cb distribution which will evaluate the possibility of return or not. The cost of transport for the return of faulty or damaged goods is completely charged to the customer and the return must necessarily be accompanied by a return document.

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